SUMMER SCHOOL COURSE DETAILS

Course Name: Hospitality Skills - Food & Beverage

Course Code: LSSHSFB080822Y

Course Start Date: Monday 8 August 2021

Course Duration: 5 days

Course Days: Monday to Friday

Course Hours: 10am - 4pm

Certificate: Certificate in Hospitality Skills - Food and Beverage

Awarded By: London Hotel & Tourism School

Age Group: 15 - 18

Location: Venues on the ExCeL Campus,

Royal Victoria Dock, London E16 1XL

Closest Stations: Custom House or Prince Regent DLR

Summer School Type: Non-residential

COURSE SUMMARY

Our Hospitality Skills Summer School provides the foundation skills you need for working in restaurants, catering operations, cafes and coffee shops.

This course is designed to maximise your chances for employment by honing your skills in communication, hygiene, teamwork, customer service, and table and counter service.

So if you're looking for part-time work while at school, college or university and Covid19 has made it hard for you to gain experience, this course will provide practical skills important to hospitality employers.

Hospitality Skills - Food & Beverage

SKU: LSSHSFB080822Y

£525.00

This hospitality skills summer school course is ideal for those who:

Would like to gain service knowledge and practical skills training to support finding work in restaurants, catering operations, cafes and coffee shops.

Would like to gain insight into the role of hospitality operations to decide if this is a future career or study path for them

Would like to gain new experiences and skills to add to their CV, portfolio or personal statement
Students taking the Hospitality Skills Summer School Course will benefit from the following:

Expert tuition from hospitality industry specialists

Face-to-face training provides the ideal opportunity to learn through interaction with your Facilitator and Industry.

Small groups with strictly limited numbers mean the knowledge and skills you gain are a unique experience within the industry.

Practical skills training

Site visits to relevant hospitality businesses

Our host venues are on campus at ExCeL London - one of Europe's premier destinations and the environment is highly conducive to your hospitality studies.

Enjoy learning from interactions with your fellow students who bring different perspectives and experiences to the interactive classroom sessions.

Build your network and make new contacts

And last but not least! You'll be gaining experience in one of the world's most famous cities. London is renowned for its exciting range of cafes, restaurants, bars, hotels and resorts and it's professional service standards
Hospitality Career Paths

Cafe Server

Restaurant Server

Wait Staff

Bar Attendant

Caterering Attendant

Food and Beverage Supervisor

Sommelier

Function Host

Banquet Supervisor
During your 5-day Hospitality Skills Summer School Course you will study the following topics:

The Hospitality Industry & Careers

About the hospitality industry

Roles in the industry

Industry working conditions, pay rates and work ethics

Aptitude for the work

Developing and updating knowledge and skills

Hospitality associations and organisations

Finding and progressing in hospitality careers

Finding volunteering and work experience

Hospitality trends

Product Knowledge

Common menu items - cafes

Common menu items - restaurants

Common beverage items

Food trends

Beverage trends

Hygiene, Health, Safety & Security

Food safety

Hygiene standards and practices

Customer confidentiality and data protection

Service Styles

Table service (table d'hote, degustation, à la carte)

Counter service

Buffet

Banquet Service

Reception style

Cafeteria style

Customer Service

Greeting customers and 1st impressions

Establishing rapport

Identifying customer needs and expectations

Dealing with complaints

Upselling and add-selling

Practical Skills

Arranging tables and seating

Setting tables

Order taking - manual systems

Order taking - digital systems

Plate and glass handling

Tray service

Food service procedures - table

Drink service procedures - table

Counter service procedures

Banquet service procedures

Table clearing and cleaning

Taking payment

Plus

Careers Workshop

Interview Practice

CV & Application Clinic

Work Skills for the 2020s
Your Hospitality Skills Summer School Course fees include:

5-days tuition

Any applicable site visit or excursion entry fees

Digital copies of course presentations, guides, templates and checklists

Assessment - Quiz and practical task

Certificate in Hospitality Skills-Food & Beverage from the London Hotel & Tourism School

Your fees do not include:

Lunch on Wednesday (venue visits and excursion day)

Transport to site visits and excursions (These are all within Zones 1-6 in London)

Accommodation: this is a Non-Residential course
The following entry requirements apply:

Minimum age: 15

Maximum age: 18

Provision of proof of age

Under 18's require a parent or guardian's permission to attend the course and excursions

Competent English language skills (comprehension, spoken and written)

Entry requirements also require agreement with course protocols including:

No phones or other devices on or visible during class

Following the venues Health & Safety procedures

Following your Trainers instructions, especially important on venue visits and excursions

Being respectful and supportive in class, allowing other class members opportunities to express their opinions and participate without judgement

Agreement to take a lateral flow test the day before your course commences and provide an honest update of results to our administration

Agreement to follow Covid19 protocols, including wearing of masks within the public areas of venues and maintaining social distancing as required by the venue or the law at the time of attendance
Host venues for our Hospitality Skills Summer School Courses are located on the ExCeL London campus - one of Europe's premier business, leisure and tourism destinations.

With over 8 on-site hotels and a wide rnage of restaurants, bars and cafes, the ExCeL campus is an ideal location to study hospitality.

ExCeL London is right in the heart of London’s historic Royal Docks, just ten minutes from Canary Wharf and twenty minutes from the City.

ExCeL offers an abundance of flexible spaces and services which makes it a top choice for training, meetings, public shows, trade shows and special events. It's a unique environment in a stunning waterside location.

ExCeL is situated on Royal Victoria Dock, E16 1XL and is easily accessible by public transport. Closest stations are:

Custom House DLR

Prince Regent DLR

Find directions here

One of our preferred training venues on the campus is CentrEd at ExCeL, a bespoke training and meeting facility.

We also utilise the well-appointed training facilities at ExCeL's on-site hotels - all within minutes of the main ExCeL Exhibition & Convention Centre. Venues may include Aloft, Novotel, Sunborn and The Good Hotel.

Visit ExCeL London
One of the benefits of your Hospitality Skills summer school course is the experience you will gain from site tours to hospitality establishments.

We provide the opportunity to see what life in hospitality entails, on excursions to a range of hotels, cafes and restaurants.

Previous site tours have included ExCeL London, The Ritz, , The Savoy, Cutty Sark, Queens House, Spencer House, Sunborn Yacht Hotel, Wembley, Mandarin Oriental, Aloft, Novotel, Good Hotel, Le Meridien Picadilly, Shertaton Grand Park Lane, The Orangery at Kensington Palace.
1. Book and pay for your course place by clicking on the "Book Now" button. This confirms your chosen course place.

Please note you are booking a London Summer School with the London International Education Group Limited.

2. Within 24 hours, we will email you a registration form which you can complete and return digitally.The registration form asks:

you to confirm your age as between 16 and 19.

if you are aged under 18, we will ask for your parent or guardian's details so they can provide permission for you to attend the course and any included excursions.

for emergency contact details and any disabilities you would like us to be aware of.

if you wish to book the lunch package for £20 per day (£100 in total provdiding lunch on all five days of the course)

3. We'll email your course confirmation and joining instructions so you know where to go, what to bring and what to expect from your course.

4. The day before your course starts, we'll email you a digital questionnaire to return to us, confirming that:

you are not experienceing any Covid19 symptoms,

that you have not been asked to self-isolate by the NHS

that you have tested negative with a lateral flow test taken within the previous 12 hours

For any queries re the booking process, please email info@summerschools.london
Lunch is included on Monday, Tuesday, Thursday & Friday.

Students must bring their own lunch, or purchase lunch on Wednesday. This is our venue visit and excursion day and we will be off-campus for the full day.

Students are able to purchase snacks and drinks from the cafes and shops on the ExCeL campus.

Please note there is no eating permitted in the training rooms.

On the first morning of their course, students will be advised where lunch will be provided and where they can eat snacks during breaks.

Students are recommended to bring a refillable water bottle as August in London can be a warm time of the year. Water and drinks are permitted in the training rooms.

LONDON SUMMER SCHOOLS

Professional, Academic and Career Development

Hospitality Skills - Food & Beverage

IDEAL FOR

HIGHLIGHTS

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ENTRY REQUIREMENTS

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SITE TOURS

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