SUMMER SCHOOL COURSE DETAILS

Course Name: Introduction to Hotel Management

Course Code: LSSIHM150822Y

Course Start Date: Monday 15 August 2022

Course Duration: 5 days

Course Days: Monday to Friday

Course Hours: 10am - 4pm

Certificate: Certificate in Introduction to Hotel Management

Awarded By: London Hotel & Tourism School

Age Group: 15 - 18

Location: Venues on the ExCeL Campus,

Royal Victoria Dock, London E16 1XL

Closest Stations: Custom House or Prince Regent DLR

Summer School Type: Non-residential

COURSE SUMMARY

This course is an introduction to the world of hotel management and the many opportunities it offers. We'll introduce you to the major departments including food & beverage (bars restaurants and room service), accommodation operations (reservations, reception and housekeeping), banqueting and functions, concierge, support areas like hotel security and finance and hotel sales and marketing.

Having learnt the fundamentals of how a hotel operates, you'll learn about luxury brands, international chains, resorts and spas and city and business hotelier characteristics and roles.

And you'll benefit from site tours of premier London hotels, meeting and making contacts with London's hotel professionals.

Introduction to Hotel Management

SKU: LSSIHM150822Y

£525.00

This Introduction to Hotel Managementsummer school course is ideal for those who:

Would like to gain knowledge and an increased understanding of hotel operations and management

Are considering studying for a management career in international hotels, luxury hotels, resorts or corporate hotels

Would like to gain new experiences and skills to add to their CV, portfolio or personal statement
Students taking the Introduction to Hotel Management Summer School Course will benefit from the following:

Expert tuition from hotel industry specialists

Face-to-face training provides the ideal opportunity to learn through interaction with your Facilitator and Industry.

Small groups with strictly limited numbers mean the knowledge and skills you gain are a unique experience within the industry.

Practical skills training

Site visits to a range of hotel types

Our host venues are on campus at ExCeL London - one of Europe's premier destinations and the environment is highly conducive to your hotel management studies.

Enjoy learning from interactions with your fellow students who bring different perspectives and experiences to the interactive classroom sessions.

Build your network and make new contacts

And last but not least! You'll be gaining experience in one of the world's most famous cities. London is renowned for its iconic, classic and contemporary hotels.
Introduction to Hotel Management Career Paths

Food and Beverage Supervisor

Reception Manager

Accommodation Manager

Executive Housekeeper

Food and Beverage Director

Banquet Supervisor

Head of Department

Hotel General Manager
During your 5-day Introduction to Hotel Management Summer School Course you will study the following topics:

The Hotel Industry & Careers

About the hotel industry

Management roles in the hotel industry

Hotel Industry working conditions, pay rates and work ethics

Aptitude for the work

Developing and updating knowledge and skills

Hospitality and hotel associations and organisations

Finding and progressing in hotel management careers

Finding hotel work experience

Hotel trends

Introduction to Major Hotel Departments

Food & beverage - bars restaurants and room service

Accommodation operations - reservations, reception and housekeeping

Concierge and porters

Hotel security

Hotel finance, purchasing and cost control

Hotel engineering and maintenance

Hotel sales and marketing

Hotel Brand and Positioning

Luxury hotels

International chains

Budget and mid-range chains

Resorts and spas

Boutique hotels

City, corporate and business hotels

Cruise Liners - accommodation

Important Hotel Management Responsibilities

Revenue Management

Budget Management

Customer Relations

Employee Relations

Competitor Analysis

Technology

Plus

Hotel Management Project

Careers Workshop

Interview Practice

CV & Application Clinic

Work Skills for the 2020s
Your Introduction to Hotel Management Summer School Course fees include:

5-days tuition

Any applicable site visit or excursion entry fees

Digital copies of course presentations, guides, templates and checklists

Assessment - Quiz and course project

Certificate in Introduction to Hotel Management from the London Hotel & Tourism School

Your fees do not include:

Lunch on Wednesday (venue visits and excursion day)

Transport to site visits and excursions (These are all within Zones 1-6 in London)

Accommodation: this is a Non-Residential course
The following entry requirements apply:

Minimum age: 15

Maximum age: 18

Provision of proof of age

Under 18's require a parent or guardian's permission to attend the course and excursions

Competent English language skills (comprehension, spoken and written)

Entry requirements also require agreement with course protocols including:

No phones or other devices on or visible during class

Following the venues Health & Safety procedures

Following your Trainers instructions, especially important on venue visits and excursions

Being respectful and supportive in class, allowing other class members opportunities to express their opinions and participate without judgement

Agreement to take a lateral flow test the day before your course commences and provide an honest update of results to our administration

Agreement to follow Covid19 protocols, including wearing of masks within the public areas of venues and maintaining social distancing as required by the venue or the law at the time of attendance
Host venues for our Introduction to Hotel Management Summer School Courses are located on the ExCeL London campus - one of Europe's premier business, leisure and tourism destinations.

With over 8 on-site hotels and a wide range of restaurants, bars and cafes, the ExCeL campus is an ideal location to study hotel management.

ExCeL London is right in the heart of London’s historic Royal Docks, just ten minutes from Canary Wharf and twenty minutes from the City.

ExCeL offers an abundance of flexible spaces and services which makes it a top choice for training, meetings, public shows, trade shows and special events. It's a unique environment in a stunning waterside location.

ExCeL is situated on Royal Victoria Dock, E16 1XL and is easily accessible by public transport. Closest stations are:

Custom House DLR

Prince Regent DLR

Find directions here

One of our preferred training venues on the campus is CentrEd at ExCeL, a bespoke training and meeting facility.

We also utilise the well-appointed training facilities at ExCeL's on-site hotels - all within minutes of the main ExCeL Exhibition & Convention Centre. Venues may include Aloft, Novotel, Sunborn and The Good Hotel.

Visit ExCeL London
One of the benefits of your Introduction to Hotel Management summer school course is the experience you will gain from site tours to a range of London hotels. We provide the opportunity to see what life in hotel management entails, on excursions to differnt types of hotels from corporate to luxury brands.

Previous site tours have included The Ritz, The Savoy, Queens House, Sunborn Yacht Hotel, Mandarin Oriental, Aloft, Novotel, Crowne Plaza, W London, Good Hotel, Le Meridien Picadilly, The Connought, The Landsborough and the Shertaton Grand Park Lane.
1. Book and pay for your course place by clicking on the "Book Now" button. This confirms your chosen course place.

Please note you are booking a London Summer School with the London International Education Group Limited.

2. Within 24 hours, we will email you a registration form which you can complete and return digitally.The registration form asks:

you to confirm your age as between 16 and 19.

if you are aged under 18, we will ask for your parent or guardian's details so they can provide permission for you to attend the course and any included excursions.

for emergency contact details and any disabilities you would like us to be aware of.

if you wish to book the lunch package for £20 per day (£100 in total provdiding lunch on all five days of the course)

3. We'll email your course confirmation and joining instructions so you know where to go, what to bring and what to expect from your course.

4. The day before your course starts, we'll email you a digital questionnaire to return to us, confirming that:

you are not experienceing any Covid19 symptoms,

that you have not been asked to self-isolate by the NHS

that you have tested negative with a lateral flow test taken within the previous 12 hours

For any queries re the booking process, please email info@summerschools.london
Lunch is included on Monday, Tuesday, Thursday & Friday.

Students must bring their own lunch, or purchase lunch on Wednesday. This is our venue visit and excursion day and we will be off-campus for the full day.

Students are able to purchase snacks and drinks from the cafes and shops on the ExCeL campus.

Please note there is no eating permitted in the training rooms.

On the first morning of their course, students will be advised where lunch will be provided and where they can eat snacks during breaks.

Students are recommended to bring a refillable water bottle as August in London can be a warm time of the year. Water and drinks are permitted in the training rooms.

LONDON SUMMER SCHOOLS

Professional, Academic and Career Development

Introduction to Hotel Management

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